Delivery Time= Processing Time + Shipping Time
Usually, the production of the products take up to 3-5 business days. Once shipped, it will deliver the AU orders. Shipping time 10-12 business days. International shipping times vary depending on the destination.

Please note that during the holidays our production time may vary.

Processing Time

Most items are made-to-order. Processing time differs from product to product. Most styles can be shipped out within 48 HOURS, while engraved or personalized orders may take 3-5 working days. During peak holiday and promotional periods, order processing times may be longer.

Rate Name	Condition	Price
Standard Shipping (Shipping Time 10-12 Business Days)	A$0.00–A$79.00	A$12.95
Standard Shipping + Insurance (Shipping Time 10-12 Business Days)	A$0.00–A$79.00	A$17.94
Standard Shipping (Shipping Time 10-12 Business Days)	A$79.00 and up	Free
Standard Shipping + Insurance (Shipping Time 10-12 Business Days)	A$79.00 and up	A$4.99
Priority Shipping (Shipping Time 6-9 Business Days)	A$0.00–A$139.00	A$25.95
Priority Shipping + Insurance (Shipping Time 6-9 Business Days)	A$0.00–A$139.00	A$30.94
Priority Shipping (Shipping Time 6-9 Business Days)	A$139.00 and up	Free
Priority Shipping + Insurance (Shipping Time 6-9 Business Days)	A$139.00 and up	A$4.99
Express Shipping (Shipping Time 3-5 Business Days)	A$0.00–A$239.00	A$39.95
Express Shipping + Insurance (Shipping Time 3-5 Business Days)	A$0.00–A$239.00	A$44.94
Express Shipping (Shipping Time 3-5 Business Days)	A$239.00 and up	Free
Express Shipping + Insurance (Shipping Time 3-5 Business Days)	A$239.00 and up	A$4.99

Shipping To AU

We are pleased to offer FREE Standard Shipping on all orders over A$79. For faster shipping service, you can select from our Standard Shipping or Expedited.

Please Note:

* Expedited cannot deliver to P.O. boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via the Standard Shipping method.

* Above shipping times are estimates quoted by our courier companies, so we cannot be liable or held responsible for any delay after dispatch. Delays do happen occasionally due to uncontrollable factors, e.g. weather change, war, natural disaster, strike, but please be assured that buildingpuzzleau will do our best to minimize any inconvenience that may arise.

International Shipping

We gladly fulfill international orders! Our time of production will be the same and shipping costs vary depending on the destination of the order. Depending on your country of origin, a tax of customs in addition to your shipping cost.

NOTE: All prices on our site are AUD. Once you complete your
the transaction, your card will be charged in your respective currency.

Tracking My Order

Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online on the  Track My Order page with your Order ID and Email. If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:buildingpuzzleus@gmail.com

Address Information

Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.